Nestled on the Eastside just minutes from the heart of our historic downtown San Antonio, the Carver Community Cultural Center plays host to weddings, private parties, concerts, plays and recitals. With two unique and beautiful venues, we will work to meet your specific needs.
Booking Process for
Rental of Facilities
Get answers to your questions
To schedule a tour or inquire about date availability, rental policies and rates, please contact:
John Watts Nieto
Frequently Asked Questions
Yes. Please contact the Booking Coordinator for an appointment.
- a customer account will be created for you by the fiscal department. This account will be used for current and future rentals; please allow 3-5 business days for processing
- the Booking Coordinator will e-mail you, your budget (load-in/move out info.& equipment costs)
- if applicable, a meeting will be set between Booking Coordinator and client
Once the date has been confirmed by the Booking Coordinator, a Facility Rental Application must be filled out and submitted to the Booking Coordinator. You will have 5 business days to complete and return.
Yes, please check the rental rates for each of our facilities as listed on our website. Please mail or deliver the deposit. Note: Your rental application must be submitted prior to mailing in or delivering your check.
Final payment(s) or any remaining balances are due 30 days prior to the rental event.
The client must have proof of General Commercial Liability Insurance 30 days prior to event. Client must pay for security personnel for general event security and traffic control.
The security deposit will be returned to the client under certain circumstances as described in the agreement. Should damages exceed the standard $200 deposit, funds shall be deducted from client’s box office revenues to recuperate outstanding debt(s). In the event the box office revenues do not cover such damages, client shall be responsible for paying the remaining balance to City within thirty (30) days of written notice from City. Please allow 2-4 weeks to receive payment.
Box Office Services
Still have questions?
For any other questions not listed below or for assistance at any time, please contact:
Box Office Coordinator
Please review the Box Office Form. You may submit your Box Office Form to the Box Office Coordinator, when you have paid your initial deposit and signed your contract with the Booking Coordinator.
Frequently Asked Questions
No, we sell the Little Carver performance tickets at the Carver Box Office located in the lobby of the Jo Long. The Little Carver ticket office is open 2 hours prior to curtain.
Yes. All promotional materials, whether printed or online, should contain the following disclaimer:
“This production is not a presentation of the Carver Community Cultural Center or the Carver Development Board.”
“Tickets are available through Ticketmaster, Ticketmaster.com, the Alamodome and at the Carver Community Cultural Center Box Office.”
We accept cash and credit cards as payment.
We charge a $1.00 preservation fee for each individual ticket purchased.
Ticketmaster will assess your patrons a convenience fee, when they purchase online or visit an affiliated Ticketmaster Outlet.
Yes, if your patrons visit the Carver Box Office, Convention Center or Alamodome Box Office they will not be charged the convenience fee.
The coordinator will be your liaison for Ticketmaster and will submit 1 photo, your performance description and ticket prices to Ticketmaster.
Box Office Coordinator will sell your tickets, provide you with daily email updates on ticket sales and provide you with an audit after each performance(s).
Yes, but limited promotion is provided. We will post on the Jo Long Theatre event calendar and you are welcome to provide 1 image as per Ticketmaster requirements. Refer to Ticketmaster requirements.
The Will Call List should be submitted in writing to the Box Office Coordinator 48 hours prior to your event.
No, if your event is assigned seating you will need to provide your own ushers.
A minimum of 2 volunteers is needed to help usher patrons to their seats.
In the event your production expenses exceed your $200 deposit credit, additional revenue will be deducted from your box office revenue.